Jun 5, 2017 · Charlie Kimmel

FaceTime™ is Not a Replacement for Face-to-Face

Technology can never replace the benefits of a face-to-face meeting. Authentic face-to-face meetings prove to superstar...

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May 8, 2017 · Charlie Kimmel

How to Boost Customer Service Index Scores

The importance of achieving high Customer Service Index (CSI) scores has never been greater for automotive dealerships t...

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Apr 24, 2017 · Charlie Kimmel

Are Your Salaries and Benefits in Line with Your Competitors?

At least once per week, a client asks me the going rate for salaries in their market. Uncertainty about current salary l...

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Apr 18, 2017 · Kimmel

How to Attract and Retain Millennials in the Waste Industry

Companies across the waste industry are trying to figure out how to fill the employment gap by recruiting greater number...

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Apr 6, 2017 · Jerry Wilkins

The Cost of Poor Communication During the Hiring Process

One of the most frustrating problems we are facing in today’s hot candidate market is also one of the easiest to fix: a...

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Mar 22, 2017 · Charlie Kimmel

Top 3 Reasons General Managers Resign

The resignation of a great General Manager is a loss that no dealership wants to bear. Owners and corporate leaders ofte...

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Mar 17, 2017 · Jim Coddington

Identify Key Psychological Components of Candidate Attraction

Does your company want to attract the best talent? If the answer is yes, you should take

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Mar 15, 2017 · Charlie Kimmel

Make Your First Offer Your Best Offer

Once you have made the decision to extend an offer to a candidate, your company has already expended a tremendous amount...

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Feb 16, 2017 · Bill Wolfe

3 Recruiting Lessons Construction Employers Can Learn From Nick Saban

Nick Saban has been called the greatest coach in NCAA history. With five national titles under his belt, he could probab...

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